Question 1

What areas do you service?

Accepted Answer

We currently serve Bedford, Merrimack, Amherst, Milford, and surrounding areas in New Hampshire.

Question 2

When do I need to put my bins out?

Accepted Answer

Have your trash at the end of the driveway by 8am on your scheduled pickup day. If you need to skip a week, let us know by 5pm the day before.

Question 3

What is garage-side pickup?

Accepted Answer

Our driver comes to your garage or the side of your home — you don't need to drag your bin to the curb. It's $14.99/mo standard or $5/mo for seniors 65+.

Question 4

Can I use my own trash bins?

Accepted Answer

Yes! As long as they are sturdy enough for our drivers to pick up and dump. We also offer bin rentals at $7.99/mo for trash and $3.99/mo for recycling.

Question 5

Do you offer quarterly billing?

Accepted Answer

Yes! You can pay quarterly (3 months upfront) instead of monthly — same price, just paid in one cycle.

Question 6

Is there a contract required?

Accepted Answer

No contracts. Our plans are month-to-month or pay-by-quarter. We earn your business every single pickup.

Question 7

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards via Stripe, Venmo, Zelle, and cash. You can also enable auto-pay through your customer portal.

Question 8

When is my bill due?

Accepted Answer

Invoices are sent on the 25th of each month and due on the 1st. Your first invoice is prorated based on your start date and due on receipt.

FAQs